Keeping the person at the centre – A guide to implementing person-centred integration

Today Nic Crosby, Director Children and Young People, of C4CC partner In Control, guest blogs for us, introducing the third paper from their ‘A Life not a Service’ series. This latest paper explains the basics of a new person-centred and integrated approach to whole life support…

In previous papers we have set out what we mean by ‘person-centred integration’, thought in more detail about people, communities and their strengths, about whole life and whole family approaches to support and now we are publishing a guide. This paper uses some simple ideas to think through how we understand what we currently do to support people, how we spend funding and what personal budgets mean and in so doing begin to highlight how our system wide approach needs to change to focus on providing whole life support instead of historic silos of labels and needs.

We see it as vital that we take a whole life and all age approach; services may for some time continue to be split in to age bands, however that’s not the experience of people. Rarely does being a year older feel much different – apart from a chance to recount those grey hairs or buying a beer at the pub becoming legal.

Our services are not organised around people but by department, label, need or some other unfathomable reason.  In developing a whole life approach the support we offer should similarly reflect a person-centred approach; we suggest that there is a single role, ‘a named person’, who works closely with the child, family or adult needing support and they are not bound by one service area but able to support the individual to think about their whole life and how they might make use of support and any available personal budget.  In turn, the personal budget is not shaped by a service but by whole life thinking – all eligible funding goes in to one pot to make one budget to meet one set of agreed outcomes which relate to the person’s life.

One mum who has had a sneak preview told me earlier in the week: “but Nic it is common sense”. Yes it is.

There seems to be something about the human condition that means we attribute greater value the more complicated something can be – or at least when it comes to public sector land.

This set of papers, which gives a good background to our first ‘Whole Life means….’ conference next week, is about a simple, straight forward and most importantly a person-centred approach to integration.  Our conference in Watford will be exploring this with all our members (50+ Children’s Services and many others) and some great speakers including Jamie Bolling, Chief Executive of the European Network for Independent Living, Sam Bennett, Head of the IPC and PHB team at NHS England, Alex Fox, Miro Griffiths, Lynne Elwell, Andrew Cozens and many more.  It’s the first time we’ve worked across the ages with such a diverse group, so now it is a case of we’ve written about it and its time to take the plunge and make it happen

What does ‘whole life’ mean to you? There will be around 130 people sharing what we think in Watford, but longer term there needs to be plenty more…

To read the latest paper, click here.

To read more about the ‘A Life not a Service’ series click here.

 

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